Shipping Policy
Welcome to Ososupplyco.net Below, you'll find our shipping policy to ensure a smooth and transparent shopping experience.
Processing Time
- All orders are processed within 1-3 business days after payment is received.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, processing times may be delayed. We’ll notify you of any significant delays via email.
Shipping Rates & Delivery Times
Shipping charges and delivery estimates will be calculated and displayed at checkout. Below are our standard shipping options:
Domestic Shipping (Within the United States):
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
International Shipping:
- Delivery times vary by destination and shipping method. Estimated delivery is 7-21 business days.
Note: Delivery times are estimates and may vary due to factors beyond our control, such as customs delays.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number.
Shipping Restrictions
- Customs duties, taxes, and other fees may apply for international orders. These costs are the buyer's responsibility.
Lost, Stolen, or Damaged Packages
- Lost Packages: If your package is marked as delivered but not received, please contact us at ososupply3@gmail.com within 5 business days.
- Damaged Packages: For items damaged during shipping, email us photos of the damaged product and packaging within 48 hours of delivery for a resolution.
Questions About Shipping
If you have any questions or concerns, feel free to reach out to our support team at ososupply3@gmail.com We’re here to help!
Thank you for shopping with us at OsoSupplyCo